Customer Care Assistant - Highbridge

McDonald's; Scotland; On-site; GBP 18,000 - 22,000; Full time

Job summary

McDonald's is seeking a Customer Care Assistant in Highbridge, Somerset. As the face of the restaurant, you will connect with customers, maintain a clean environment, and contribute to a welcoming atmosphere. Essential traits include effective communication and friendliness, ensuring all customers feel valued in a fast-paced setting.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Ability to connect with customers and make them feel valued.
• Maintain high energy levels while working efficiently.

Responsibilities

• Engaging with customers and ensuring smooth operations.
• Maintaining cleanliness in the dining area and toilets.
• Creating a warm, welcoming atmosphere.

Skills

Effective communication

Friendliness

Helpfulness

Job description

Customer Care Assistant - Highbridge, Somerset

Location: Somerset, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7ff49195109f

Job Views: 3

Posted: 25.06.2025

Expiry Date: 09.08.2025

Job Description:

Overview

McDonald's is one of the most recognised brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face interaction, and eye contact. Maintaining high energy levels while working efficiently and productively is crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.