Customer Care Assistant - Highbridge

TN United Kingdom; Highbridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a globally recognized brand as a Customer Care Assistant in Highbridge, where your friendly demeanor and effective communication will shine. In this role, you will engage with customers, ensuring their needs are met while maintaining a clean and welcoming environment. This position offers a chance to work in a dynamic and energetic setting, making every customer feel valued and appreciated. With various benefits including holiday pay and employee discounts, this is an exciting opportunity to be part of a supportive team dedicated to service excellence.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to work in a fast-paced environment with a genuine smile.
• Strong communication skills and the ability to connect with customers.

Responsibilities

• Interact with customers and ensure smooth operations in the customer areas.
• Maintain cleanliness standards and create a warm atmosphere.

Skills

Customer Service

Effective Communication

Teamwork

Attentive Listening

Job description

Customer Care Assistant - Highbridge, Highbridge

Client: Not specified

Location: Highbridge, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 7e2dc51912a2

Job Views: 4

Posted: 01.05.2025

Expiry Date: 15.06.2025

Job Description:

Overview

McDonald's is one of the most recognised brands in the world, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We foster a safe, respectful, and inclusive workplace, providing quality jobs and opportunities for all.

As a Customer Care Assistant, you'll be the face of your restaurant, interacting with customers and ensuring smooth operations in the customer areas. Your activities will include welcoming children, handing out balloons, organizing special events, attending to customers' needs, maintaining cleanliness standards, and creating a warm atmosphere. You will establish positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued. Friendly, courteous, and helpful behavior should come naturally, and you should work well as part of a team. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.