Customer Care Assistant - £12.26*PH

McDonald's; Devon and Torbay; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join a global leader in fast food as a Customer Care Assistant in Devon, where you'll be the friendly face welcoming customers. Your role emphasizes maintaining high service standards, fostering exceptional customer experiences, and adhering to cleanliness and food hygiene guidelines. You'll enjoy benefits like holiday pay, service awards, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts from top brands

Qualifications

• Friendly, welcoming, courteous, and helpful behaviour.
• High energy levels while working efficiently and productively.

Responsibilities

• Welcome customers and exceed hospitality expectations.
• Maintain high standards of quality, service, and cleanliness.
• Follow safety, security, and food hygiene procedures.

Skills

Effective communication

Teamwork

Attentive listening

Customer service

Job description

Customer Care Assistant - £12.26*PH, Devon

Overview

McDonald's is one of the most recognised brands in the world. Our core values are: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

Join us and become part of a team dedicated to providing the best customer experience.

If you've visited a McDonald's restaurant before, you might know what's involved. However, the role's scope and variety might surprise you. We aim for every customer to have a brilliant experience, every time, with hot food in a clean and friendly environment.

As a Customer Care Assistant, you will be the friendly face welcoming customers. Working mainly in the dining area, you'll exceed hospitality expectations by making each visit special. Your responsibilities include maintaining high standards of quality, service, and cleanliness, following training, company guidelines, and management instructions, and adhering to safety, security, and food hygiene procedures.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. You will work well in a team and possess effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact. Maintaining high energy levels while working efficiently and productively is essential.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.