Customer Care Assistant - Full Time Flexible Hours - £12.26 Per Hour - Exmouth

McDonald's United Kingdom; Exmouth; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Care Assistant to be the face of their restaurant. This role involves engaging with customers, ensuring a welcoming atmosphere, and maintaining high cleanliness standards. The ideal candidate will possess effective communication skills and a friendly demeanor, making every customer feel valued. Join a team that prioritizes inclusivity and community, and enjoy a benefits package that includes holiday pay and employee discounts. If you thrive in a fast-paced environment and enjoy connecting with people, this opportunity is perfect for you.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong communication skills and ability to connect with customers.
• High energy levels and efficiency in a fast-paced environment.

Responsibilities

• Engaging with customers and ensuring smooth operation of customer areas.
• Maintaining cleanliness and creating a welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendly Behavior

Job description

McDonald's is one of the most recognized brands in the world, and our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

In our fast-paced, high-energy environment, we seek someone with a genuine smile, the ability to connect with customers, and to make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.

The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.