Customer Care Assistant - Full Time- Canklow Rotherham - (Over 18's required only due to evenin[...]

TN United Kingdom; Rotherham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a globally recognized brand as a Customer Care Assistant in Rotherham, where you'll be the face of the restaurant, engaging with customers and ensuring a warm, welcoming atmosphere. This role involves maintaining high cleanliness standards, attending to customer needs, and creating special events that enhance the dining experience. With a focus on effective communication and a friendly demeanor, you'll thrive in a fast-paced environment that values inclusion and integrity. Enjoy benefits like holiday pay, employee discounts, and more while making a genuine impact on customer satisfaction.

Benefits

Holiday Pay

Service Awards

Meal Allowances

Employee Discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Friendly, courteous, and helpful behavior is essential.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Customer Engagement

Effective Communication

Attentive Listening

High Energy Levels

Job description

Customer Care Assistant - Full Time - Canklow Rotherham

Location: Rotherham, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 5c14413da2ec

Job Views: 4

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

Overview

McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in our fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.