Customer Care Assistant - Full Time - Broughton

McDonald's United Kingdom; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fast-food chain in Wales is seeking a friendly and positive individual to join their Customer Care team. You will provide efficient and courteous service in a high-energy environment, working across different roles such as food preparation and customer service. The ideal candidate will have excellent communication skills and a mature, helpful demeanor. A benefits package including holiday pay and employee discounts is offered.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Mature, friendly, and courteous demeanor.
• Ability to work in a fast-paced environment.
• Experience in customer service preferred.

Responsibilities

• Ensure hot food is prepared and served in a clean restaurant.
• Assist in food preparation and serving.
• Maintain high standards of quality and cleanliness.

Skills

Effective communication

Teamwork

Positive attitude

Energy and enthusiasm

Job description

Overview

We are looking for a mature, friendly, courteous and positive person to join our Customer Care team. Helpful and welcoming behaviour will come naturally to you.

You will provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Quite simply, you\'ll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

About the Company

McDonald\'s are one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Role and Responsibilities

Join us and you\'ll become part of a team, that works together to provide the best customer experience. If you\'ve visited one of our restaurants before, you’ve probably got some idea of what\'s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\'s customer to have a brilliant experience, every time they visit.

• Ensure hot food is prepared and served in a clean and friendly restaurant
• Work across roles including food preparation, serving on the till, and assisting in dining areas to look after customers\' needs
• Consistently deliver the highest standards of quality, service and cleanliness

Shift Patterns

• 07:00-15:00
• 11:00-19:00
• 15:00-00:00

Benefits

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.