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Join a globally recognized brand as a Customer Care Assistant in Holywell, where you will engage with customers, maintain cleanliness, and create a welcoming atmosphere. Ideal candidates are friendly, energetic, and possess excellent communication skills. Enjoy benefits like holiday pay and employee discounts.
Join our team as a Customer Care Assistant at McDonald's in Holywell, United Kingdom. We are looking for friendly, welcoming individuals who are committed to providing excellent customer service and creating a positive atmosphere for our guests.
Overview
McDonald's is a globally recognized brand built on core values: Serve, Inclusion, Integrity, Community, and Family. We are dedicated to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities for all.
As a Customer Care Assistant, you will be the friendly face of our restaurant, engaging with customers and ensuring smooth operations in the customer areas. Responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming environment. You will also establish and maintain positive communication with customers and inform the manager about customer satisfaction.
We are seeking individuals who can work in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.
The ideal candidate will demonstrate friendly, courteous, and helpful behavior, work well as part of a team, and possess effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. Maintaining high energy levels while working efficiently and productively is essential.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.