Customer Care Assistant - Clayton Square - Full & Part Time Positions

TN United Kingdom; Liverpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant for its Liverpool location. This role involves being the face of the restaurant, engaging with customers, and ensuring a welcoming atmosphere. You will be responsible for maintaining cleanliness, organizing special events, and addressing customer needs. The ideal candidate will possess excellent communication skills and a friendly demeanor, thriving in a fast-paced environment. Join a company committed to inclusivity and quality service, with a benefits package that includes holiday pay, employee discounts, and more.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to engage with customers and maintain a welcoming atmosphere.
• Strong communication skills and friendly demeanor.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain cleanliness in dining areas and attend to customers' needs.

Skills

Customer Service Skills

Effective Communication

Attentive Listening

Friendly Behavior

Education

High School Diploma

Job description

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Customer Care Assistant - Clayton Square - Full & Part Time Positions, Liverpool

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Client:

Location:

Liverpool, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

b1a6cb5b5719

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and its core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment, and we seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also important.

The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.