Customer Care Assistant - Banbridge - PT 18+ Only

TN United Kingdom; Banbridge; On-site; GBP 20,000 - 25,000; Part time

Job summary

An established industry player is seeking a Customer Care Assistant to be the face of their restaurant in Banbridge. This role involves engaging with customers, ensuring smooth operations, and creating a warm, welcoming environment. Ideal candidates will possess effective communication skills, a friendly demeanor, and the ability to thrive in a fast-paced setting. With a focus on customer satisfaction, you will play a key role in maintaining high standards and fostering positive interactions. Join a team that values inclusion and integrity while enjoying benefits like holiday pay and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Strong communication skills and a welcoming attitude are essential.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and a welcoming atmosphere.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendliness

High Energy Levels

Job description

Customer Care Assistant - Banbridge - PT 18+ Only, Banbridge

Location: Banbridge, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 4db75fc78cd0

Job Views: 7

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

Overview

McDonald's is a globally recognized brand, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, high-energy environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Behaviors such as friendliness, welcoming attitude, courtesy, and helpfulness should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.