Customer Care Assistant Arnold: Fantastic opportunity to join our Dining Area Team with a great[...]

TN United Kingdom; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player offers an exciting opportunity for a Customer Care Assistant in Nottingham. This role is perfect for those who thrive in a fast-paced environment and enjoy connecting with customers. You will be responsible for creating a welcoming atmosphere, ensuring customer satisfaction, and maintaining cleanliness in the dining area. With competitive pay and benefits like holiday pay and employee discounts, this position is ideal for individuals looking to make a positive impact in a vibrant team. Join us to be part of a company that values community and inclusion!

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to engage with customers and ensure smooth operations.
• Maintain cleanliness and a welcoming atmosphere.

Responsibilities

• Engage with customers and attend to their specific needs.
• Maintain high standards of cleanliness in the dining area.

Skills

Customer Service

Effective Communication

Attentive Listening

Friendly Behavior

Job description

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Customer Care Assistant Arnold: Fantastic opportunity to join our Dining Area Team with a great pay rate of £12.26 per hour!, Nottingham

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Client:

Location:

Nottingham, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

8979909ef61b

Job Views:

1

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Overview

McDonald's is a globally recognized brand, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer area. Your activities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.