Customer Care Assistant - Antrim #1534

TN United Kingdom; Antrim; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the face of their restaurant in Antrim. This role involves engaging with customers, ensuring their needs are met, and maintaining a welcoming atmosphere. Ideal candidates will possess excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. With a focus on teamwork and customer satisfaction, this position offers a chance to make a positive impact on the dining experience. Join a company that values inclusion and community, while providing benefits such as holiday pay and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong communication skills and ability to engage with customers.
• Ability to work in a fast-paced environment with high energy.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Customer Engagement

Effective Communication

Teamwork

Friendliness

Approachability

Job description

Customer Care Assistant - Antrim #1534, Antrim

Location: Antrim, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: d3b60f69962c

Job Views: 12

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

Overview

McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. Maintaining positive communication with customers and informing the manager about customer satisfaction are key responsibilities.

We seek individuals who can work in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, approachability, courtesy, helpfulness, and teamwork. Effective communication skills—such as attentive listening, face-to-face verbal communication, and eye contact—are necessary. The ability to sustain high energy levels while working efficiently and productively is also essential.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.