Customer Care Assistant - Albert Dock

TN United Kingdom; Liverpool; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the face of their restaurant at Albert Dock, Liverpool. In this role, you will engage with customers, ensuring a smooth operation in customer areas and fostering a warm atmosphere. Essential qualities include friendliness, effective communication skills, and the ability to thrive in a fast-paced environment. With benefits like holiday pay, service awards, and employee discounts at top brands, this position offers a fantastic opportunity to connect with customers and make them feel valued.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Maintain high energy levels while working efficiently.

Responsibilities

• Engage with customers to ensure smooth operations.
• Maintain cleanliness in dining and restroom areas.
• Foster a warm, welcoming atmosphere.

Skills

Effective communication skills

Friendliness

Approachability

Helpfulness

Education

High School Diploma

Job description

Customer Care Assistant - Albert Dock, Liverpool

Location: Liverpool, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: b4687c74318b

Job Views: 1

Posted: 07.05.2025

Expiry Date: 21.06.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to a safe, respectful, and inclusive workplace, providing quality jobs and opportunities for all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers to ensure smooth operations in the customer areas. Responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' needs, maintaining cleanliness in dining and restroom areas, and fostering a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills (listening, verbal communication, eye contact), and the ability to maintain high energy levels while working efficiently and productively.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts at top brands, and more.