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Join a forward-thinking company as a Customer Care Assistant in Liverpool, where you will be the face of the restaurant, engaging with customers and ensuring their satisfaction. This role emphasizes creating a warm and welcoming atmosphere while maintaining high cleanliness standards. With a commitment to values like inclusion and community, this position offers the chance to thrive in a fast-paced environment. Enjoy benefits such as holiday pay and employee discounts from top brands, making this an exciting opportunity for those who love connecting with people.
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Liverpool, United Kingdom
Customer Service
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Yes
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193db04c909b
7
26.04.2025
10.06.2025
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Overview
McDonald's is one of the most recognised brands in the world, and the core of our brand is a commitment to values: Serve, Inclusion, Integrity, Community, and Family. We are dedicated to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of the restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
In our fast-paced, high-energy environment, we seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also crucial.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and much more.