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Liverpool, United Kingdom
Customer Service
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Yes
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2e98bb7de30c
4
24.04.2025
08.06.2025
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Overview
McDonald's is one of the most recognised brands worldwide. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining areas and toilets, and creating a warm, welcoming atmosphere. It's essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.
Natural friendly, welcoming, courteous, and helpful behavior is important, as is the ability to work well within a team. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are required. Maintaining high energy levels while working efficiently and productively is essential.
The benefits package includes holiday pay, service awards, meal allowances, employee discounts from top brands, and more.