Customer Care (18+) - Downpatrick

McDonald's; Northern Ireland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fast-food chain is seeking a Customer Care Assistant in Downpatrick, County Down. In this role, you will engage with customers, maintain cleanliness, and ensure a welcoming atmosphere. Candidates must be 18 or older and possess great communication skills. Benefits include holiday pay, meal allowances, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowances

Employee discounts

Qualifications

• Ability to work in a fast-paced environment with a genuine smile.
• Excellent interpersonal skills to connect with customers.
• Maintaining cleanliness and creating a warm atmosphere.

Responsibilities

• Engaging with customers to ensure smooth operations.
• Welcoming children and organizing special events.
• Keeping the manager informed about customer satisfaction.

Skills

Friendliness

Effective communication

Attentive listening

Job description

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Customer Care (18+) - Downpatrick, County Down

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Client:

Location:

County Down, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

420a6d484b84

Job Views:

21

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Overview

McDonald's is a globally recognized brand, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

This role is for those 18+ due to shift timings.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' needs, maintaining cleanliness, and creating a warm atmosphere. You will establish positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face interaction, and maintaining high energy levels while working efficiently and productively.

Benefits include holiday pay, Service Awards, meal allowances, employee discounts from top brands, and more.