Customer Care (18+) - Downpatrick

McDonald's; Northern Ireland; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join McDonald's as a Customer Care Assistant in Downpatrick, Northern Ireland. In this dynamic role, you will engage with customers, maintain cleanliness, and create a welcoming environment while enjoying benefits like holiday pay and employee discounts. We're looking for friendly individuals with great communication skills to be the face of our renowned restaurant.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts on high street and online brands

Qualifications

• Individuals must be 18+ due to shift timings.
• Essential qualities include friendliness, courtesy, helpfulness, and teamwork.
• Effective communication skills like attentive listening and face-to-face interaction are important.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain cleanliness standards and create a warm atmosphere.
• Inform the manager about customer satisfaction.

Skills

Friendliness

Effective communication

Teamwork

Courtesy

Helpfulness

Job description

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Customer Care (18+) - Downpatrick, County Down

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Client:

Location:

County Down, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7c08c76d5f0d

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and its core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

This role is for those 18+ due to shift timings.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' needs, maintaining cleanliness standards, and creating a warm atmosphere. Maintaining positive communication with customers and informing the manager about customer satisfaction are key duties.

You will work in a fast-paced, energetic environment, and we seek individuals with a genuine smile who can connect with customers and make them feel valued.

Essential qualities include friendliness, courtesy, helpfulness, and teamwork. Effective communication skills like attentive listening, face-to-face interaction, and maintaining eye contact are important. You should be able to sustain high energy levels while working efficiently and productively.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts on high street and online brands, and more.