Customer Care (18+) - Downpatrick

McDonald's; Downpatrick; On-site; GBP 18,000 - 23,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Customer Care Assistant to enhance the dining experience. This role offers the chance to create a warm atmosphere, engage with customers, and ensure smooth operations, all while working in a vibrant team. You will play a vital role in maintaining high service standards and building relationships with customers in a fast-paced environment.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts on high street and online brands

Qualifications

• Friendly and welcoming demeanor.
• Ability to work efficiently in a fast-paced environment.
• Strong communication skills are essential.

Responsibilities

• Engage with customers and ensure smooth operations.
• Maintain cleanliness standards and create a warm atmosphere.
• Keep manager informed about customer satisfaction.

Skills

Communication Skills

Customer Service

Attentive Listening

Face-to-Face Interaction

Job description

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Customer Care (18+) - Downpatrick, Downpatrick

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EU work permit required:

Yes

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Job Reference:

42fbe56319c6

Job Views:

24

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world. Our core values include: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and creating opportunities for all.

This role is for those 18+ due to shift timings.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and creating a warm atmosphere. Maintaining positive communication with customers and keeping the manager informed about customer satisfaction are key.

We seek individuals who are friendly, welcoming, courteous, and helpful. Good communication skills, including attentive listening, face-to-face interaction, and eye contact, are essential. You should be able to work efficiently and maintain high energy levels in our fast-paced environment.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts on high street and online brands, and more...