Customer Care

Job Title: Customer Care Assistant at McDonald's

Company Overview: McDonald's is one of the most recognized brands worldwide, committed to core values such as Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.

Job Description: As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Qualifications and Skills: We are looking for individuals with a genuine smile, the ability to connect with customers, and make them feel valued. Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to work efficiently and maintain high energy levels in a fast-paced, high-energy environment is crucial.

Benefits: Our benefits package includes holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.