Customer Assistants - Haslemere

Adecco; Haslemere; On-site; GBP 40,000 - 60,000; Part time

Job summary

Adecco is seeking Customer Assistants in Haslemere, Petersfield & Goldaming to provide first-class customer service at the station. The role involves ensuring safety at all times, operating gates, and responding to customer inquiries. Candidates must have a strong customer service background and the ability to work varied shifts.

Qualifications

• Strong background in customer service required.
• Effective communicator for difficult customer situations.
• Excellent listening skills to handle customer inquiries.

Responsibilities

• Operate gates safely for all customers.
• Provide excellent customer service.
• Report incidents and ensure station safety.

Skills

Customer Service

Effective Communication

Listening Skills

Written Communication

Job description

Customer Assistants - Haslemere, Haslemere

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

3a4c1f1d138f

Job Views:

25

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Customer Assistant - Haslemere, Petersfield & Goldaming

Must be able to work a minimum of 3 shifts a week (24 hours or more)

Must be able to work Fridays, Saturdays & Sundays

Adecco UK are currently seeking committed and Safety conscious staff to work at (station) as a Customer Assistant.

Our Customer Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates.

You will often be the first person and the last person our customers meet on their journey, therefore your role as gate line assistant is vital in upholding the safety and service to all SWR customers. You may be required at times to undertake roles such as bus replacement, crown control and ticket checking. You will be at your nearest station however there will be times you will be required to travel at other stations, a duty pass will be provided to you to enable free travel whilst on duty.

This role requires working as early as 7am or as late as 11pm depending on the shift

Responsibilities

. Effectively operate the gates ensuring the safety of all who pass through them.

. Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.

. Report any incidents and undertake measures to ensure the safety of the station.

. Undertake ticket checks and pass any irregularities to Revenue Protection.

. Wear uniform and I.D badge when working on shift and travelling to and from that shift

Experience

We are looking for people who have a strong background in Customer Service. They need to be an effective communicator as this is a customer facing role and some of the situations you are dealing with

May be difficult ones therefore, excellent listening skills are required. Good written communication skills are required to aid you in producing reports. Training will be given in all aspects of the role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 22/06/2025 by TN United Kingdom