Customer Assistant - Visual Merchandiser - Sears Solihull

Marks and Spencer; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marks & Spencer in Birmingham is seeking a Visual Merchandiser in Fashion, Home & Beauty. This frontline role shapes how customers experience the store and delivers high-impact, on-brand displays.

You will implement merchandising plans, ensure the shop floor has the wow factor, balance creativity with operational needs, and use digital tools to bring campaigns to life.

Flexibility and pace are essential as retail moves fast, and teamwork across the floor helps the store look and sell brilliantly.

Qualifications

• Eye for fashion and visual storytelling
• Resilience and drive to deliver high-impact displays
• Retail professionalism and ability to multitask

Responsibilities

• Implement merchandising plans to create standout displays.
• Deliver high-impact visual updates on a fast-moving retail floor.
• Collaborate with store team to keep displays aligned with campaigns.
• Use digital tools to bring campaigns to life on the shop floor.
• Adapt quickly to changing priorities and timelines.

Job description

Summary

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All the details

Work Pattern:
Sunday: 06:00-14:00
Tuesday: 07:00-15:00
Wednesday: 07:00-15:00
Thursday: 07:00-15:00
Friday: 13:00-21:00

Monday 07:00-15:00
Tuesday: 07:00-15:00
Wednesday: 07:00-15:00
Thursday: 07:00-15:00
Saturday: 11:00-19:00

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?