Customer Assistant (Specialist) - Counters

Booths; Ilkley; On-site; GBP 14,671,000 - 15,498,000; Part time

Benefits offered by this job

Discount card

Wellbeing support

Pension

Job summary

Booths in Ilkley is hiring a Specialist Customer Assistant for 16 hours per week at £12.80 per hour. The role involves working on fresh counters, assisting customers and maintaining high standards in a busy store environment.

Applicants must be over 18, able to work weekends, and comfortable handling raw meat, fish, dairy and other counter products. Overtime availability may affect hours, with two weeks' notice for shifts.

Qualifications

• Must be over 18 to apply.
• Part-time role: 16 hours per week.
• Weekend availability is required.
• Role involves working on fresh counters and using knives.

Responsibilities

• Work on fresh counters (meat, fish, bakery, hot food, cheese, deli) with customers in mind.
• Assist customers, maintain hygiene and food safety standards, and handle items with care.

Skills

Customer service

Job description

Customer Assistant (Specialist)

Rate: £12.80

Location: Leeds Road, Ilkley, West Yorkshire, LS29 8EE

Hours: 16 hours per week

ContractType: Permanent

Closing date:04/09/26

Please Note: You must be over the age of 18 to apply for this position

Working pattern

This is a part time position with a contract of 16 hours per week. You must be able to work at the weekend.

As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.

You will have at least 2 weeks' notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.

The Role - Counters

Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working on our fresh counters within our store including meat, fish, bakery, hot food, cheese and deli.You will work with a variety of raw meat, fish, and dairy products, ensuring all items are handled and prepared to the highest standards. As the role will involve using knives, you must be over the age of 18 to apply.

About

At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.

We believe in three things: People, Product, and Place

Working for us has great rewards:

• Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
• Shopping discounts with my Booths benefits
• Wellbeing support
• Pension

Rate

18 – 20 years: £10.94 p/h

21+: £12.80 p/h

Job Description: Customer Assistant (Specialist)

Please Note: If we receive a significant number of applications then wemay close applications for this vacancy earlier than the advertised closing date.