Customer Assistant - Service

Morrisons; Grays; On-site; GBP 18,000 - 24,000; Full time

Job summary

A major UK supermarket is seeking friendly and approachable individuals to join its Service team. This role involves assisting customers at checkouts and kiosks, processing transactions, and contributing to a positive shopping experience. Ideal candidates will enjoy a hands-on environment and possess a passion for customer service. The position offers fully flexible shifts and numerous perks including discounts and career development opportunities.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in supermarkets

Additional 10% discount card for a friend

Career progression opportunities

Subsidised in-store cafe

Competitive pension and life assurance

Healthcare benefits

Discounts at high street shops

Family friendly policies including maternity leave

Qualifications

• Must be over the school leaver’s age.
• Some roles require you to be over 18 due to health and safety.

Responsibilities

• Support customers at checkouts, self-serve tills, and kiosks.
• Process transactions and help customers with their shopping.
• Assist in other store segments like Market Street or Replenishment.

Skills

Helpful and friendly approach

Enjoys staying active and being hands-on

Works well in a busy, structured environment

Comfortable using equipment safely and following processes

Loves to help support customers and resolve their queries

Job description

Overview

We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks.

You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome.

You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.

Perks

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at Morrisons here.

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes.

We’ll be in touch soon, so keep an eye on your phone and emails.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at [e-mail]. Alternatively, if you need adjustments at the interview stage, if you're invited for an interview, you'll be given a local contact who can support you with this.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We're Foodmakers and Shopkeepers and together, we make Morrisons

What we make, makes us who we are