Customer Assistant - Perth Simply Food

Marks and Spencer; Perth; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer is hiring a Customer Assistant to be at the frontline of the UK's busiest retailer. You’ll help customers, share product knowledge and deliver five-star service during weekend shifts.

The role requires resilience, a team mindset and comfort using digital tools like the Sparks App. You’ll work across store areas to meet customer demand with energy and enthusiasm.

Qualifications

• Weekend shifts and early mornings; flexibility required.
• Customer service experience is essential.
• Comfort with digital tools and store tech.
• Ability to work under pressure and stay composed.

Responsibilities

• Provide excellent customer service and product advice.
• Assist customers and upsell where appropriate.
• Utilize Sparks App and in-store devices for transactions.
• Support across multiple store areas during busy periods.

Skills

Customer service

Team player

Digital tools

Flexibility

Product knowledge

Tools

Sparks App

In-store devices

Job description

All the details

Saturday 04:30 -11:00
Sunday 05:00- 11:30

+ £3.00 p/h unsocial premium

Under 18 disclaimer This job role involves working early morning and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.