Customer Assistant - Operations - Belfast Abbey Centre

Marks and Spencer; Belfast City District; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer in the United Kingdom is seeking an Operations Assistant to support stock, deliveries and the backstage work that keeps stores running smoothly.

The role is physical and high‑intensity, requiring readiness to move quickly, work across the store, and use digital tools to track deliveries and stock levels. The position includes unsocial hours with a £3.00 per hour premium between 22:00 and 06:00.

Qualifications

• Flexibility to work across the wider store as needed.
• Comfort with using digital tools to track deliveries and stock.
• Ability to work well in a fast-paced retail environment.

Responsibilities

• Handle stock and deliveries to keep shop floors full and ready.
• Support backstage operations to ensure smooth store running.
• Collaborate with store teams to maintain availability and speed.

Skills

Flexibility

Digital tools

Team player

Stock management

Job description

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Operations Assistant,

All the details

Work Pattern

Wednesday 17:30-00:00

Saturday 06:00-12:30

Under 18 disclaimer

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?