Customer Assistant - Online

Morrisons; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday entitlement

Discounts 15%

Additional discount card

Leadership School

In-store cafe

Free parking

Pension & life cover

Healthcare benefits

MyPerks discounts

Charity donations

Family-friendly policies

Job summary

Morrisons is looking for friendly, reliable people to join our team across the store, serving customers and ensuring shopping runs smoothly. You’ll be trained to support different areas, so you can help wherever needed and contribute to a fast-paced, structured environment.

We value a team player who puts customers first and embraces routines. Role involves working across store areas, with opportunities for development through our Leadership School.

Qualifications

• Customer service mindset and friendly approach.
• Willingness to stay active and be hands-on in a busy store.
• Ability to work well in a structured environment with routines.
• Comfortable using equipment safely and following shop processes.
• Desire to help customers and resolve queries.

Skills

Helpful and friendly approach

Active and hands-on

Team player in busy environments

Customer-focused problem solving

Ability to follow processes safely

Job description

More about the role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.

You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.

More about our perks

• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities - read more about our Leadership School here
• Subsidised in-store cafe or shop floor ranges
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We are only able to recruit individuals who are over school leaver's age. Some of our roles need you to be over 18, due to health and safety requirements.

If you are applying for a role working in our Kiosk or Cash Offices, a successful credit check will be required before you join.