Customer Assistant - Online

Morrisons; Norwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday entitlement

15% staff discount

Additional 10% discount

Leadership School

In-store cafe

Free parking

Pension & life assurance

Healthcare / Aviva GP

MyPerks discounts

Charity payroll donations

Family-friendly policies

Job summary

Morrisons in Norwich is seeking friendly, reliable colleagues to join our store team and serve customers across departments. You’ll work in a fast-paced, structured environment with clear routines and supported training to help you thrive.

We’re looking for team players who enjoy helping customers, staying active, and following processes to keep shelves stocked and queues moving. Full training and opportunities for career progression are provided.

Qualifications

• Helpful and friendly approach.
• Enjoys staying active and being hands-on.
• Works well in a busy, structured environment.
• Comfortable using equipment safely and following processes.
• Loves to help support our customers and resolve queries.

Responsibilities

• Serve customers across the store in a fast-paced environment.
• Be trained to support various parts of the store.
• Collaborate as a team and help wherever needed.

Skills

Customer service

Team player

Active / hands-on

Safety awareness

Job description

More about the role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.

You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.

More about our perks

• Generous holiday entitlement

• 15% discount in our supermarkets and convenience stores from the day you join us

• Additional 10% discount card for a friend or family member

• Genuine career progression and development opportunities - read more about our Leadership School here

• Subsidised in-store cafe or shop floor ranges

• Free parking

• Competitive pension and life assurance

• Healthcare / Wellbeing benefits including Aviva Digital GP

• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

• Optional payroll charity donations

• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We are only able to recruit individuals who are over school leaver's age. Some of our roles need you to be over 18, due to health and safety requirements.

If you are applying for a role working in our Kiosk or Cash Offices, a successful credit check will be required before you join.