Customer Assistant - Online

Morrisons; Down Thomas; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading UK supermarket is seeking a Customer Assistant to pick and pack customer orders efficiently. You will work in a fast-paced environment and support various store areas, ensuring excellent customer service. Ideal candidates are friendly, active, and comfortable using equipment safely. This role offers flexibility and opportunities for career progression.

Benefits

Fully flexible shift patterns

Six weeks holiday (including bank holidays)

15% discount in supermarkets and stores

Career progression opportunities

Healthcare benefits

Responsibilities

• Picking and packing customer orders ready for delivery or collection.
• Work in a fast-paced, structured environment with clear routines.
• Use in-store technology to accept orders and prepare them.
• Support other store areas as needed.

Skills

Helpful and friendly approach

Enjoys staying active and being hands-on

Works well in a busy, structured environment

Comfortable using equipment safely and following processes

Loves to help customers and resolve their queries

Job description

Overview

Customer Assistant - Online at Morrisons, Plymstock, Devon. Permanent, Full-time position.

Role and responsibilities

• Picking and packing customer orders ready for delivery or collection.
• Work in a fast-paced, structured environment with clear routines and timed activities to ensure orders are processed smoothly.
• Use in-store technology to accept orders, locate products, and prepare them quickly and carefully.
• Support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.

About you

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver's age. Additionally, some of our roles require you to be over 18 due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. If you require any support with completing your online application, please contact us. If you need adjustments at the interview stage, you’ll be given a local contact who can assist you.

About us

We love providing our customers with a great shopping experience. We are one of the UK’s largest supermarkets, providing value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. We’re Foodmakers and Shopkeepers, and together we make Morrisons.

Benefits and perks

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores from day one
• Additional 10% discount card for a friend or family member
• Career progression and development opportunities
• Subsidised in-store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms
• Optional payroll charity donations
• Family-friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave