Customer Assistant - Magherafelt

Lidl Northern Ireland; Magherafelt; On-site; Full time

Job summary

A leading retail company in Northern Ireland is seeking a Customer Assistant for their Magherafelt store. The role involves providing excellent customer service, maintaining store standards, and working various shifts. Competitive pay starts at £12.40 per hour with opportunities for progression and benefits.

Benefits

29 days holidays per annum

Company pension after 1 year

Discounts with Vodafone, Circle K, Bike to Work

Qualifications

• Previous experience preferred but not essential if you have the right attitude.

Responsibilities

• Interact with customers in a friendly manner.
• Maintain store cleanliness and hygiene standards.
• Assist in stock counts.

Skills

Customer Service

Team Player

Responsibility

Reliability

Job description

Join to apply for the Customer Assistant - Magherafelt role at Lidl Northern Ireland.

5 days ago Be among the first 25 applicants.

Summary

From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

Are you customer obsessed, high energy, and love learning every day? If so, earn £370+ per week as a Customer Assistant on our standard 30-hour contract.

Your role will be varied, working across different shift times, tasks, and with different colleagues.

Note: As a Customer Assistant, you are required to sell alcohol; therefore, you must be 18 or over to work in our store.

Shift Patterns

• Morning shift: Starting at 5am or 6am, you’ll stock our award-winning products and prepare bakery items for opening time.
• Middle shift: Starting mid-morning or early afternoon, ensuring store cleanliness, product freshness, assisting customers, and working on tills.
• Late shift: From your start time in the afternoon, serving customers with a smile, restocking, and preparing the store for the next day.

What you'll do

• Interact with customers in a friendly and helpful manner.
• Follow stock loss controls.
• Maintain store cleanliness and hygiene standards.
• Follow freshness and rotation principles.
• Manage waste correctly.
• Assist in stock counts.

What you'll need

• A can-do attitude and excellent customer service skills.
• Willingness to go the extra mile.
• Responsibility and reliability.
• Enjoy working in a fast-paced environment.
• Be a good team player.
• Previous experience is preferred but not essential if you have the right attitude.

What you'll receive

We offer a competitive, transparent salary system ensuring pay equality:

• £12.40 per hour, rising to £14.10 after 3 years.
• Additional supplements depending on days & hours worked.
• 29 days holidays per annum (pro-rata, including Bank Holidays).
• Company pension after 1 year.
• Opportunities for career development, including our Leadership Academy.
• Discounts with Vodafone, Circle K, Bike to Work, and more.

Yearly pay progression

Year 1: Basic £12.40, Unsocial £15.50, Overtime £18.60.

Year 2: Basic £12.80, Unsocial £16.00, Overtime £19.20.

Year 3: Basic £13.40, Unsocial £16.75, Overtime £20.10.

Year 4: Basic £14.10, Unsocial £17.63, Overtime £21.15.

Lidl is an equal opportunities employer. We accommodate all applicants and value diversity and inclusion in our workplace.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Retail