Customer Assistant - Foods - Aldergrove

ENGINEERINGUK; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Customer Assistant to enhance the shopping experience at their Aldergrove location. This role focuses on providing excellent customer service, ensuring the store is well-stocked and clean, and engaging with customers to understand their needs. The ideal candidate will be adaptable, possess strong communication skills, and be committed to delivering high-quality work. Join this forward-thinking company and be part of a team that values inclusivity and continuous improvement in the retail sector.

Qualifications

• High levels of customer service and strong communication skills are essential.
• Commitment to delivering excellent work with great attention to detail.

Responsibilities

• Serve customers efficiently and keep the store clean and stocked.
• Engage with customers to understand their needs and deliver remarkable service.

Skills

Customer Service

Attention to Detail

Communication Skills

Digital Capability

Job description

Summary
Customer Assistant - Foods - Aldergrove 16hrs temporary
All the details

Customer Assistant - Foods - Aldergrove 126hrs temporary

Due to operational requirements, this role is suitable for 18 years and over.

Working Hours

1. Monday 15:00 - 19:00
2. Wednesday 15:00 - 19:00
3. Thursday 19:00 - 23:00
4. Saturday 15:00 - 19:00

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

1. Serve our customers efficiently, both on the shop floor and at service points.
2. Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
3. Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
4. Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
5. Build expert product knowledge to sell and recommend our products and services.
6. We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.

Key Capabilities

1. High levels of customer service.
2. Committed to delivering excellent work with great attention to detail.
3. Open to and acts upon feedback, asking for this regularly.
4. Takes accountability for planning and managing own workload efficiently.
5. Strong communication skills.
6. Adaptable to changing situations.
7. Builds positive relationships by being a good listener.
8. Good level of digital capability.

Inclusivity Commitment

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.