Customer Assistant - Food (Nights) - Bristol Cabot Circus

Marks and Spencer; Bristol; On-site; GBP 20,000 - 22,000; Full time

Job summary

A leading UK retailer is seeking a Customer Assistant in their Foods section. You will be responsible for championing high-quality products and providing excellent customer service. Ideal candidates should be passionate about food products, digitally confident, and ready to foster a positive environment. Flexibility and teamwork are essential as you adapt to the varying demands of the store.

Qualifications

• Passion for M&S Food products and good customer service.
• Ability to use digital tools like the Sparks App.
• Team player with good flexibility in work.

Responsibilities

• Serve as a champion of M&S high-quality food products.
• Utilize digital tools to enhance customer experience.
• Create a positive inclusive store environment.

Job description

Overview

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.

You'll be a brand ambassador who's ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S our customers don't wait, you'll be ready to roll your sleeves up, work hard and go above and beyond every day.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.

Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.