Customer Assistant - Food - Glasgow Pollok

Marks and Spencer; Glasgow; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Unsocial premium (£3 p/h)

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's retail leader. You will deliver five-star service, engage with customers, and help showcase our latest food products during evening and weekend shifts.

You'll work across store areas, be digitally capable with Sparks and in-store devices, and support a fast-paced, high-pressure environment while building a positive team culture.

Qualifications

• Flexible with shifts and able to work evenings and weekends.
• Customer-focused with a confident, can-do attitude.
• Digital-friendly, comfortable using in-store devices and Sparks.

Responsibilities

• Assist customers in the Food section and contribute to five-star service.
• Recommend and sell new food products to shoppers.
• Work flexibly across store areas to support operations and drive sales.

Job description

All the details

Work Pattern

Tuesday 1900-2300
Thursday 1900-2300
Saturday 1700-2100

Under 18 disclaimer
This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?