Customer Assistant - Food - Bury the Rock

Marks and Spencer; Bury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer is seeking a Customer Assistant in our Food section to be at the frontline of our busy UK stores. You’ll deliver five-star service at pace, share product knowledge, and confidently recommend new foods to customers.

You’ll thrive under pressure, be digitally confident with Sparks and in-store devices, and work across store areas to meet demand. Flexible shifts include weekends and late evenings.

Qualifications

• Customer-focused and able to work under pressure.
• Willingness to learn about M&S Food products.
• Flexible to work across store areas.

Responsibilities

• Assist customers on the shop floor and at tills.
• Maintain product knowledge and display standards.
• Use store devices to enhance customer experience.

Skills

Customer service

Retail knowledge

Teamwork

Flexibility

Job description

All the details

Work Pattern

Sunday 1600-2000

Friday 1000-1400

Saturday 0700-1100

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?