Customer Assistant - Food - Biggleswade

Marks and Spencer; Biggleswade; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks and Spencer in the UK is seeking a Customer Assistant in our Food section, to be at the frontline of the fastest growing retailer.

You’ll thrive under pressure, deliver five-star service at pace, stay digitally confident with Sparks App and in-store devices, and work as part of a positive, high-energy team adapting to shifting store needs.

This is a frontline role that invites down-to-earth colleagues who take pride in product knowledge and helping customers every time they shop with us.

Qualifications

• Customer focus and service orientation.
• Ability to work in a fast-paced retail environment.

Responsibilities

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• Being digitally confident is essential. You'll utilise our Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same.

Job description

All the details

Work Pattern

Week 1
Monday 10:00-19:00
Tuesday 13:00-22:00
Wednesday 09:00-13:30
Friday 13:00-22:00
Saturday 13:00-22:00
Week 2
Sunday 07:00-16:00
Tuesday 13:00-22:00
Wednesday 09:00-13:30
Thursday 13:00-22:00
Friday 13:00-22:00
Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.