Customer Assistant - Fashion Home & Beauty - Omagh

Marks & Spencer Plc; Omagh; On-site; GBP 16,000 - 20,000; Part time

Job summary

Marks & Spencer Plc in Omagh is seeking a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service on the shop floor.

You’ll work across flexible hours, drive sales, and use Sparks App and in-store devices to enhance the customer experience while keeping standards high even when busy.

The role requires energy, resilience and a proactive team spirit as you support store colleagues and adapt to changing priorities.

Qualifications

• Frontline customer service
• Brand ambassador
• Digital proficiency with store tools

Responsibilities

• Deliver style advice and five-star service to customers
• Drive sales and grow market share in fashion, home & beauty
• Operate Sparks App and in-store devices to enhance the customer experience

Job description

Work Pattern

Sun 14:30-18:30
Tues 16:00-20:00
Wed 16:00-20:00

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.

Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.

Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.

Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?