Customer Assistant

Lidl GB; Westbury; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

10% in-store discount

Pension scheme

30–35 days holiday (pro rata)

Enhanced family leave

Long service award

Job summary

Lidl GB is seeking a Customer Assistant to support daily store operations. You’ll move across tasks from restocking shelves to operating tills, delivering friendly, efficient service and keeping the store clean, tidy and well organised.

You’ll work with retail colleagues to ensure every customer feels valued and receives great service. The role offers a competitive hourly rate (£13.45–£14.45) for a 30-hour contract, plus enhanced holiday entitlement, bank holiday uplift and night shift premiums,

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• Positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire customers and the team.

Responsibilities

• Be a Lidl expert, helping customers with questions, queries and requests.
• Efficiently process deliveries as they arrive in store.
• Provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Merchandise and maintain middle aisles of Non-Food products.

Skills

Fast-paced environment experience

Customer service skills

Flexibility

Positive attitude

Drive and passion

Friendly demeanor

Job description

Summary

£13.45 - £14.45 per hour | 30 hour contract | late shifts weekdays and Sunday shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service awardPlus, more of the perks you deserve

Legal Notice

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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