Customer Assistant

John Lewis Partnership

Trafford

On-site

GBP 12,000 - 17,000

Part time

6 days ago

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Job summary

John Lewis Partnership in Trafford is hiring a Customer Assistant to deliver outstanding service and create in-store experiences that stand out from competitors. You’ll be part of a team that makes a difference through friendly, helpful interactions with customers.

The role offers varied hours across seven days, including early mornings, late nights and weekends, under a temporary contract that supports a healthy work-life balance within our employee-owned business.

Responsibilities

Deliver outstanding customer service and highlight in-store experiences that differentiate John Lewis.
Work varied hours including early mornings, late nights, and weekends on a temporary contract.

Job description

As a Customer Assistant in one of our John Lewis shops, you\'ll make sure our difference is felt through the delivery of outstanding customer service and highlighting our first class in store experiences, that our competitors just can not compete with.

Closing Date:

September 21, 2026

Pay:

Contract Type:

Temporary

Hours of Work:

Varied hours of work across seven days to include early mornings, late nights, and weekends.

Job Level:

Where You\'ll Be Working:

Trafford (John Lewis & Partners), Peel Avenue, Manchester, Lancashire, M17 8JL

ABOUT THE PARTNERSHIP

We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.

We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

John Lewis Partnership

Working in the Partnership comes with a difference, the Partner difference. #WeAllOwnIt #DrivenByPurpose

John Lewis Partnership is a trusted employee-owned retailer committed to creating a happier, sustainable future for partners, customers, suppliers, and communities.

Retail

Company size 10,001+ employees

Company type Public company

Momentum

Team growth

Momentum

2% in 12 mo

36,398 employees on LinkedIn

Mar 23 May 26

Employee experience

What it\'s like inside

4.7