Customer Assistant

Sainsbury's Digital, Tech and Data

Saltcoats

On-site

GBP 12,000 - 17,000

Full time

28 hours ago

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Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Share schemes

Discounts at retailers

Wellbeing resources

Financial support

Job summary

Sainsbury's is hiring store team members in the UK for the festive season and beyond. You will prioritise customers, assist with shelving, order picking, serving and product promotion, and utilise digital tools to enhance service.

We value flexibility and teamwork in a fast-paced, physical retail environment. Training and development are offered along with inclusive benefits to support colleagues throughout their tenure.

Qualifications

Friendly and welcoming attitude with genuine enthusiasm for helping customers.
Ability to thrive in a fast-paced, physical environment and support colleagues.

Responsibilities

Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
Be ready to help wherever customers need you most, including filling shelves, picking orders, serving customers or selling products.
Use and embrace digital tools to do your job well and enhance customer experience.
Help organise and move stock, keep shelves tidy and well-presented, and move heavy loads to the correct store location.
Build knowledge of products, services and promotions to confidently recommend to customers.

Skills

Friendly demeanor

Team player

Fast-paced

Flexibility

Willingness to learn

Digital tools

Attention to detail

Tools

Digital tools

Job description

Working in our stores

Our stores are at their busiest during the festive season, when customers are counting on us to help make this magical time of year truly special. To get our store teams ready, we have both permanent and fixed-term vacancies available so please check the contract type above before applying to make sure it is the right role for you.

Working in our stores

Important checks before you apply

You must be above the school-leaver age in your country School leaving age - GOV.UK
If the Availability Window includes shifts before 6.00am or after 11.00pm, you will need to be aged 18 or over
You must have Right to Work eligibility in the UK

What You’ll Be Doing

Putting customers first and making them feel valued through thoughtful, friendly and helpful service
Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
Using and embracing digital tools to do your job well and enhance customer experience
Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

What It Takes To Be Part Of Our Team

Friendly and welcoming, with a genuine enthusiasm for helping customers
Thrive working in a fast-paced, physical and high-energy environment
A committed team player, always willing to support colleagues and work together
Flexibility and willingness to work across the store and take on new challenges
Open to learning, developing and trying new things to improve our service
Confident learning to use new digital tools and technology to do your job brilliantly
Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better

Supporting you at work and beyond

We offer our colleagues a wide range of rewards and provide competitive benefits:

Discount card – After 4 weeks employment, 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday
Holiday entitlement – based on the hours you work
Enhanced Family Leave – Maternity, Paternity, Adoption and more
Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Other Retail savings – discounts on eating out, holidays and at other retailers
Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans
Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
Financial support – interest‑free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

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