Customer Assistant

Lidl Limited; Saffron Walden; On-site; GBP 40,000 - 60,000; Part time

Job summary

Lidl is opening a new store in Saffron Walden and is seeking Customer Assistants to deliver excellent service and assist in store operations. This role offers competitive pay and a great benefits package, including holiday entitlement and discounts. Join a diverse team passionate about retail and career growth opportunities.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience in a fast-paced environment required.
• Excellent customer service skills necessary.
• Positive approach and drive to succeed expected.

Responsibilities

• Assisting customers with inquiries and providing excellent service.
• Efficiently working deliveries and restocking shelves.
• Maintaining a clean and organized store environment.

Skills

Customer service

Flexibility

Teamwork

Adaptability

Job description

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What you'll do

Summary


£12.75 - £13.65 per hour | New Store Opening | Part Time and Full Time contracts available | AM and PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

New Store Opening, Part Time (4-16 hours) and Full Time (35-40 hours).

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do


Be a Lidl expert, helping our customers with their questions, queries and requests
Efficiently work deliveries as they arrive in store
Passionately provide excellent customer service
Proactively keep the bakery topped up by baking fresh goods
Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need


Experience working in a fast-paced environment
Excellent customer service skills
Flexibility to start a shift early or finish late
A positive approach to changing priorities
Drive and passion to work hard and make your store a success
A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive


30-35 days holiday (pro rata)
10% in-store discount
Pension scheme
Enhanced family leave
Long service award
Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.