Customer Assistant

Lidl; Poole; On-site; GBP 40,000 - 60,000; Part time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht engagierte Kundenassistenten, die in einem dynamischen Umfeld arbeiten möchten. In dieser Rolle sind Sie für die Gewährleistung eines hervorragenden Kundenservice verantwortlich, während Sie gleichzeitig die Regale auffüllen und die Sauberkeit des Geschäfts aufrechterhalten. Mit flexiblen Arbeitszeiten und einem attraktiven Vergütungspaket, einschließlich zusätzlicher Zahlungen für Feiertage und Nachtschichten, bietet diese Position zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung. Wenn Sie eine positive Einstellung und den Wunsch haben, in einem unterstützenden Team zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Benefits

30-35 Tage Urlaub (pro rata)

10% Rabatt im Geschäft

Pensionsplan

Erweiterte Familienzeit

Langzeitdienst-Auszeichnung

Qualifications

• Erfahrung in einem schnelllebigen Umfeld.
• Ausgezeichnete Kundenservicefähigkeiten.

Responsibilities

• Kundenanfragen kompetent beantworten.
• Lieferungen effizient bearbeiten.
• Frische Backwaren bereitstellen.

Skills

Kundenservice

Flexibilität

Teamarbeit

Schnelligkeit

Education

Erfahrung im Einzelhandel

Job description

Summary

£12.75 - £13.65 per hour | 16 or 35 hour contract | Various shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.