Customer Assistant

Lidl; Penicuik; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in Penicuik is seeking a Customer Assistant to provide exceptional service and maintain store operations. Responsibilities include assisting customers, managing stock deliveries, and keeping the store organized. Ideal candidates should have experience in a fast-paced environment, excellent customer service skills, and a positive attitude. The role offers competitive pay and various benefits including a discount and holiday entitlement.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience in a retail environment is preferred.
• Strong ability to communicate and engage with customers.
• Ability to work in a dynamic environment with changing priorities.

Responsibilities

• Assist customers with questions and requests.
• Manage deliveries efficiently.
• Provide excellent customer service.
• Maintain bakery stock.
• Organize non-food product displays.

Skills

Experience working in a fast-paced environment

Excellent customer service skills

Flexibility

Positive approach to changing priorities

Drive and passion

Friendly manner

Job description

Summary

£13.00 - £13.95 per hour | 25 hour contract | Various shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.