Customer Assistant

The Boots Company PLC; Newton Abbot; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading retail company as a Customer Assistant, where you'll enhance customer experiences and support store operations. This role offers full training, a chance to thrive in a dynamic environment, and the opportunity to represent a well-known brand. Enjoy benefits like pension membership, employee discounts, and a flexible benefits scheme.

Benefits

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Employee discounts

Flexible benefits scheme

Qualifications

• Thrive in a fast-paced environment.
• Enjoy teamwork and collaboration.
• Understand the importance of details in customer interactions.

Responsibilities

• Assist customers at the tills and provide advice.
• Manage product displays and stock.
• Promote in-store offers and maintain a clean store.

Skills

Communication

Teamwork

Customer Care

Job description

Joining us as a Customer Assistant is a great opportunity, whether it’s your first job and you’re looking to gain valuable experience, or you have retail experience and are seeking a new challenge. This role can be the start of a new career with us.

About the role

You will work onsite, reporting to the Assistant or Store Manager. Your responsibilities may include assisting at the tills, advising customers, or working in the back shop. Specifically, you will:

1. Help customers feel at ease by listening, answering questions, offering advice, and making small but impactful gestures.
2. Promote in-store offers and schemes to enhance customer experience.
3. Ensure the store runs smoothly by managing product displays, operating tills efficiently, and assisting with stock management.
4. Collaborate with team members to maintain a clean and presentable store environment.

What you’ll need to have

Full training is provided. We are looking for candidates who:

• Thrive in a fast-paced, varied environment
• Communicate effectively and listen well
• Enjoy teamwork and collaboration
• Understand the importance of small details in customer interactions
• Take pride in representing the Boots brand and helping customers find suitable products

It would be great if you also have

• Experience in customer care and service (not essential)

Our benefits

• Pension membership (PRSA)
• Partial paid maternity leave
• Discretionary annual bonus
• Employee discounts
• Flexible benefits scheme

Additional benefits are available to suit your needs. Find out more at boots.jobs/ireland. Please note, salary estimates on third-party sites are not endorsed by Boots.

Why Boots

We promote an inclusive environment where everyone can be themselves. We are proud to be an equal opportunity employer, embracing diversity and fostering a positive workplace. Together, with you, we aim to make a difference.

What's next

If successful, you will be invited for an in-store interview within 14 days. We are open to discussing part-time or job share options during the application process. We also provide reasonable adjustments to support your application and interview process.

For FAQs and more information, please visit our website. Currently, our application system is undergoing updates and will be available again from Monday 9th January. In the meantime, you can register your interest by sending your details and job reference number, and our team will contact you.

Thank you for your interest in joining Boots. We look forward to hearing from you.