Customer Assistant

Retail Human Resources plc; Liverpool City Region; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in the retail sector is looking for a Customer Assistant in Liverpool. This role involves engaging with customers, maintaining store order, and ensuring high customer satisfaction. Successful candidates will benefit from competitive hourly pay, ongoing training, and ample opportunities for advancement within a supportive environment.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Other benefits

Qualifications

• Experience in a fast-paced environment is required.
• Excellent customer service skills are essential.
• Flexibility for shifts is necessary.

Responsibilities

• Assist customers with inquiries and requests.
• Efficiently handle deliveries in-store.
• Maintain bakery stock and ensure customer satisfaction.

Skills

Customer service

Flexibility

Positive attitude

Working in fast-paced environments

Teamwork

Job description

What you'll do

Summary

£12.75 - £13.65 per hour | 30-hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined, and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming, and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy, and organized, working closely with your retail colleagues to ensure every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, along with a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions, offering plenty of opportunities for progression. With the right training, we’ll help you thrive in your retail role and support your career growth — you could even become a Freshness, Non-Food, or Bakery Specialist.

What you'll do

• Be a Lidl expert, assisting customers with questions, queries, and requests
• Efficiently work deliveries as they arrive in store
• Provide excellent customer service with passion
• Proactively keep the bakery stocked by baking fresh goods
• Merchandise and maintain our middle aisles of Non-Food products

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start early or finish late shifts
• A positive attitude towards changing priorities
• Drive and passion to work hard and succeed
• A friendly manner and a smile to inspire your team and serve customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus many other benefits

At Lidl, we value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to advance your career, and make a difference, find your place at Lidl and apply now.

Please note, employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.