Customer Assistant

Reel Leisure Ltd; Knowsley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Reel Leisure Ltd in Knowsley, UK, seeks an arcade attendant to deliver outstanding customer service in our amusement arcade. You must be 21+ and maintain a professional appearance, with uniforms provided to ensure brand consistency and a welcoming atmosphere.

You will carry out daily tasks to support smooth shop operations, engage guests with a friendly approach, and handle daily paperwork to record interactions and transactions.

Qualifications

• Age 21 or older.
• Extensive training provided.
• Uniform supplied.
• Professional appearance required.
• Strong customer care skills.
• Calm under pressure with good problem-solving.

Responsibilities

• Assist customers in an amusement arcade.
• Deliver excellent customer service daily.
• Maintain smooth shop operations.
• Complete daily paperwork.

Skills

Customer service

Communication

Professional appearance

Job description

To be eligible for this job role, candidates must be at least 21 years old, as this requirement aligns with the nature of our business operations.

We offer extensive training and provide a uniform to ensure that all team members are prepared to succeed in their roles.

As part of this position, you will have daily responsibilities within the amusement arcade, with an emphasis on delivering outstanding customer service.

A professional appearance is essential, as it helps to effectively represent our brand.

You will engage in various daily tasks to ensure the smooth operation of the shop.

Effective customer care skills are essential in creating a welcoming atmosphere for all customers. It's important to approach each customer with an open mindset, ensuring they feel valued and comfortable during their visit. Additionally, having the ability to handle challenging situations calmly is crucial for maintaining a positive environment. Consistently completing daily paperwork is also necessary to track interactions and ensure smooth operations.