Customer Assistant

Reel Leisure Ltd; Crewe; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Uniform provided

Training program

Job summary

Reel Leisure Ltd in Crewe is seeking an enthusiastic arcade attendant to deliver excellent customer service within our entertainment venue. You will play a key role in creating a welcoming atmosphere and upholding the brand standard through a professional appearance.

You will have daily responsibilities within the amusement arcade, with extensive training provided and a uniform supplied. The role emphasizes calm handling of busy periods and consistent completion of paperwork to ensure smooth

Qualifications

• Must be at least 21 years old.
• Extensive training provided prior to assuming duties.
• Uniform supplied for all team members.
• Daily duties focus on delivering outstanding customer service.

Responsibilities

• Deliver excellent customer service in the amusement arcade.
• Maintain a professional appearance and represent the brand.
• Engage in various daily tasks to ensure smooth shop operation.
• Complete daily paperwork to track interactions and operations.

Skills

Customer service

Professional appearance

Calm under pressure

Record keeping

Job description

To be eligible for this job role, candidates must be at least 21 years old, as this requirement aligns with the nature of our business operations.

We offer extensive training and provide a uniform to ensure that all team members are prepared to succeed in their roles.

As part of this position, you will have daily responsibilities within the amusement arcade, with an emphasis on delivering outstanding customer service.

A professional appearance is essential, as it helps to effectively represent our brand.

You will engage in various daily tasks to ensure the smooth operation of the shop.

Effective customer care skills are essential in creating a welcoming atmosphere for all customers. It's important to approach each customer with an open mindset, ensuring they feel valued and comfortable during their visit. Additionally, having the ability to handle challenging situations calmly is crucial for maintaining a positive environment. Consistently completing daily paperwork is also necessary to track interactions and ensure smooth operations.