Customer Assistant

Jbmwebmasters; Ilford; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is looking for a dedicated Customer Assistant to join their team. In this part-time role, you will engage with customers, assist with their needs, and ensure the store is well-stocked and organized. This position offers a competitive hourly wage, a generous holiday allowance, and various perks including in-store discounts and a pension scheme. With opportunities for growth and development, this role is perfect for individuals eager to make a difference in a dynamic retail environment. If you're ready to contribute to a vibrant team and enhance customer experiences, this position is for you.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience in fast-paced environments is essential.
• Excellent customer service skills are a must.

Responsibilities

• Assist customers with inquiries and requests.
• Restock shelves and maintain store cleanliness.
• Provide excellent customer service at all times.

Skills

Customer Service

Flexibility

Teamwork

Adaptability

Job description

Customer Assistant (Part-Time)

Salary: £13.65-£14.00

Location: Store - 250-260 Fencepiece Road, IG6 2SU Hainault

Contract: Part Time

Experience Level: Entry level

Employment Area: Store

Reference Number: 512927

Summary: £13.65-£14.00 per hour | AM shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What You'll Do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What You'll Need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What You'll Receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Customer Service

Industries

Administrative and Support Services