Customer Assistant

JBM1200 Inc; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Customer Assistant, where every day brings new challenges and opportunities. You will engage with customers, restock shelves, and ensure a clean and organized store environment. With a competitive hourly wage, additional pay for bank holidays and nights, and a generous benefits package including holiday entitlement and in-store discounts, this role offers a rewarding experience. The company values diversity and inclusion, creating a supportive atmosphere where you can thrive and make a difference. If you are passionate about customer service and eager to contribute to a successful team, this position is perfect for you.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience in a fast-paced environment is essential.
• Excellent customer service skills are a must.

Responsibilities

• Assist customers with inquiries and requests.
• Efficiently handle deliveries and maintain store organization.

Skills

Customer Service Skills

Flexibility

Ability to Work in a Fast-Paced Environment

Positive Attitude

Job description

Customer Assistant

Salary
£13.65 to £14.00
Location
Store - New Road
TW14 9BG Feltham
Contract
Full Time
Experience Level
Entry level
Employment Area
Store
Reference Number
511802

Summary
£13.65 - £14.00 per hour | 25 - 30 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.
Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

What you'll do

1. Be a Lidl expert, helping our customers with their questions, queries and requests
2. Efficiently work deliveries as they arrive in store
3. Passionately provide excellent customer service
4. Proactively keep the bakery topped up by baking fresh goods
5. Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

1. Experience working in a fast-paced environment
2. Excellent customer service skills
3. Flexibility to start a shift early or finish late
4. A positive approach to changing priorities
5. Drive and passion to work hard and make your store a success
6. A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

1. 30-35 days holiday (pro rata)
2. 10% in-store discount
3. Pension scheme
4. Enhanced family leave
5. Long service award
6. Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.