Customer and Trading Manager - Nightshift

Sainsbury's Supermarkets Ltd; London; On-site; GBP 33,000; Full time

Job summary

An established industry player is seeking a Customer and Trading Manager for their nightshift operations. This role is perfect for those looking to kickstart or enhance their retail management career. You will lead a dedicated team, ensuring that deliveries are processed, shelves are stocked, and the store is ready for the morning rush. With a focus on operational excellence, your leadership will inspire your team to deliver exceptional service. Enjoy a competitive salary, nightshift premium, and a range of benefits that support your professional growth and well-being. Join a diverse and inclusive environment where your contributions truly matter.

Benefits

Nightshift premium up to £4,500 annually

4 night week

10-15% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching 4-7.5%

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Qualifications

• Ability to guide and motivate a team effectively.
• Experience in operational management within a retail environment.

Responsibilities

• Lead the overnight team and manage in-store operations during night shifts.
• Ensure smooth running of the shift and effective resource planning.

Skills

Team Leadership

Operational Management

Resource Planning

Customer Service

Education

Experience in Retail Management

Job description

Customer and Trading Manager - Nightshift

Salary: 32,750
Location: Merton Store, London, SW19 1DD
Contract type: Permanent
Business area: Retail
Closing date: 01 April 2025
Requisition ID: 296402

Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.

You’ll lead the overnight team and be responsible for what happens instore during your shift; great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.

What you’ll be doing

Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.

We recognise that working at night isn’t for everyone, and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

Whilst on shift, you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. At the end of your shift, you’ll do a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.

You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer, and you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.

There are plenty of opportunities for you to stretch and develop your skills, so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family, so you’ll never, ever be short of options.

What we’ll give you

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Nightshift premium - up to £4,500 annually for working nights, where eligible
• 4 night week - our full-time nightshift managers work their hours across 4 nights.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click ‘apply’ to start your Sainsbury’s journey.