Customer and Trading Manager - Nightshift

Sainsbury's; Hessle; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Customer and Trading Manager for night shifts, offering a unique opportunity to lead a dedicated team in a dynamic retail environment. This role is pivotal in ensuring that the store runs efficiently overnight, with responsibilities including stock management, team leadership, and operational oversight. With a focus on customer satisfaction, you'll be instrumental in creating a seamless shopping experience for customers. The company provides extensive training and development opportunities, along with attractive perks such as a nightshift premium and discounts. If you're ready to take your management career to the next level, this role is perfect for you.

Benefits

Nightshift premium up to £4,500

4 night week

10-15% shopping discount

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Strong leadership skills to guide and motivate a team.
• Ability to manage operational tasks effectively.

Responsibilities

• Lead the overnight team to ensure smooth store operations.
• Manage stock replenishment and online order picking.

Skills

Team Leadership

Operational Management

Resource Planning

Customer Service

Time Management

Education

High School Diploma

Management Training

Job description

Customer and Trading Manager - Nightshift

Hessle, North Humberside, United Kingdom

Job Info

• ID 302118
• Job Category Retail management
• Posting Date 04/23/2025, 01:13 PM
• Locations Sainsbury's Supermarkets Ltd, Hessle, East Riding of Yorkshire, HU13 9NS, GB
• Closing Date 05/08/2025, 01:00 PM
• Full Time or Part Time Full time
• Contract Type Permanent
• Advertised Salary From £30,150

Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.

You’ll lead the overnight team and be responsible for what happens instore during your shift; great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.

What you’ll be doing

Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.

We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. At the end of your shift, you’ll do a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions. You’ll ultimately be responsible for making everything as good as it can be.

How you can develop

When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.

There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.

What we’ll give you

• Nightshift premium - up to £4,500 annually for working nights, where eligible
• 4 night week - our full-time nightshift managers work their hours across 4 nights.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click ‘apply’ to start your Sainsbury’s journey.