Customer and Trading Manager - Nightshift

Sainsbury's; East Hagbourne; On-site; GBP 32,000 - 45,000; Full time

Job summary

Un leader dédié dans notre magasin est recherché pour le rôle de Nightshift Manager. Vous serez en charge de gérer une équipe pendant la nuit, assurant que tous les processus opérationnels fonctionnent sans faille tout en maintenant d'excellents standards de service client. Ce poste clé exige des compétences en gestion de personnel et un engagement envers la performance, ainsi qu'une capacité à travailler de manière autonome et à maintenir un environnement sûr pour toutes les équipes.

Benefits

Carte de réduction de 10% après 4 semaines

Bonus annuel basé sur la performance

Nourriture et boissons chaudes gratuites

Congés généreux

Pension avec correspondance

Programme d'actions Sainsbury's

Soutien au bien-être

Réseaux de collègues

Cycle to Work scheme

Offres spéciales sur les abonnements de gym et autres avantages

Qualifications

• Expérience antérieure en gestion d'équipe dans un environnement opérationnel dynamique.
• Capacité à gérer des indicateurs de performance et des problèmes disciplinaires.

Responsibilities

• Diriger une équipe pendant les nuits pour assurer toutes les activités de réapprovisionnement.
• Être responsable de toute l'opération du magasin en l'absence de direction supérieure.
• Assurer un environnement de travail sûr et efficace pour l'équipe.

Skills

Leadership

Gestion de performance

Service client

Résilience

Gestion des relations employés

Job description

What you’ll be doing:

• Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
• Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
• Making sure that standards are brilliant come morning so we’re ready to serve our customers
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).

What makes a great nightshift manager:

• Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
• Previous line management responsibilities in a fast-paced, operational environment.
• Resilience to deal with both the mental and physical demands of working nights.
• Provides brilliant customer service and coaches a team to do the same.
• Has previous experience delivering and monitoring KPI's or other performance indicators.
• Can manage disciplinaries, performance issues or other similar employee relations issues.
• Leads operations and is comfortable doing this alone in the absence of more senior management.
• Puts inclusivity at the heart of everything they do.

Qualifications

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• An annual bonus scheme based on our, and your, performance.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Responsibilities

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.