Customer and Trading Manager - Nightshift

Sainsbury's; Cobham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Night Shift Manager, where you will lead a dedicated team in delivering exceptional service during the night. This role is perfect for those looking to start or advance their retail management career. You will be responsible for operational management, ensuring everything runs smoothly for the next day. With great training and support, you will develop essential skills and be part of an inclusive environment that values diversity. Enjoy a range of perks, including a night shift premium and generous discounts, as you help create a fantastic shopping experience for customers.

Benefits

Nightshift premium - up to £4,500 annually

4 night work week

10-15% shopping discount

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Strong leadership skills to guide and motivate the team.
• Ability to manage operational tasks effectively during night shifts.

Responsibilities

• Lead the overnight team and ensure smooth store operations.
• Plan shift patterns and manage team performance effectively.

Skills

Team Leadership

Operational Management

Resource Planning

Customer Service

Education

High School Diploma

Management Training

Job description

Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.

You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.

What you’ll be doing

Our purpose is that driven by our passion for food, together we serve and help every customer.

Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.

Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.

Who you are

This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.

We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.

What we’ll give you

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Nightshift premium - up to £4,500 annually for working nights, where eligible
• 4 night week - our full-time nightshift managers work their hours across 4 nights.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click ‘apply’ to start your Sainsbury’s journey